Shipping and Returns
Swift, Discreet Delivery – Your Way! Your desires, our command. Opt for your preferred carrier, and relish discreet delivery to your doorstep or a collection point. Let the fun commence!
Where's the Party?
Belgium and the Netherlands:
- Enjoy free shipping on orders over €49
- Delivery within 1 working day if ordered before 10 p.m.
Other EU Countries:
- Get free shipping on orders over (check here for amounts).
- Delivery within 2 to 3 working days if ordered before 10 p.m.
Shipping Fees per Country
|Destination Country||Shipping Costs from|
For other countries, shipping costs are calculated at checkout. We ship to all EU countries.
The above delivery times are valid for orders placed on working days before 10 p.m.
Orders placed after 10 p.m., on Saturday, Sunday or a public holiday will be dispatched the next working day.
Delivery times are indicative and may vary during peak periods such as Black Friday and Christmas, or in cases of force majeure.
Your Chosen Carrier
When placing an order, choose your preferred delivery company. Keep in mind that prices and cut-off times may vary by shipping company.
If you choose a specific carrier, we cannot guarantee that the package will be shipped the same day, even if you order before the cut-off time. If you choose "Generic Home Delivery ", the package will be sent with one of the carriers that are still available for collection that day.
Collection Points and Parcel Lockers
Prefer Bpost or DPD collection points or parcel lockers? No problem! This option is available even for international shipments. Find more details in our collection points and parcel lockers article.
For certain international remote regions, additional fees may apply, automatically added to the shipping cost during checkout.
Delivery from Stock
All our items come from the stock available in our warehouse in Belgium. Only available items can be ordered, ensuring swift deliveries. In Belgium and the Netherlands, expect delivery the next working day; in other EU countries, it may take 2 or 3 working days.
Track Your Package
Eagerly awaiting your items? Once your package is ready to be shipped, you'll receive an email from the carrier containing a link to track your package. If you haven't received an email, check your spam box. If it's not there either, contact us, and we'll send you the link again.
Changed your mind? You have 14 days to decide. For returns, check our return policy.
If you encounter any unexpected issues with an item, contact us as soon as possible with details and photos for prompt assistance. We're here to help!