Money back guarantee
You may not know us yet because we are still very young. You want to order a product, but you are not sure you want to buy it from us.
Here's something to reassure you
Every order placed on our online store comes with free Trusted Shops buyer protection. Once the order is complete, a window will appear at the bottom of the screen asking if you want to use buyer protection. There you can confirm if you want to use this free buyer protection. You will then receive an email from Trusted Shops explaining your rights.
Needless to say, we do everything in our power to ensure your order is delivered correctly and quickly. Despite our best efforts, errors may occur. After all, there are many steps between the moment you place an order and the moment your package is delivered. If there is any concern, contact us directly. If you feel that our help is insufficient, you can contact Trusted Shops to report a dispute.
If you take the buyer protection for your first order, your choice will be retained for all subsequent orders. Thus, you will always be protected from the vagaries of life.
Do you want to know more? Learn all about Trusted Shops Buyer Protection.